So Flash is now indexable…

flash.jpgBig news broke in the search engine world last week…Flash files (.swf) can now be indexed by the major search engines. Flash developers will be rejoicing, but at the risk of being a killjoy I’m not sure this is really worthy of celebrating…

The news broke last week, but honestly it feels like more of a PR exercise for Adobe than any real break though in the search friendliness of Flash. Our recommendation is still to use Flash only for rich media, and leave content and navigation to HTML, which will always do a better job.

The announcement actually opens more questions than provides answers, and here’s a few reasons to remain cautious… Continue reading

The changing nature of brands

I hate to blockquote so much of a great post, but if you have any interest in marketing and brand and business generally, you need to read this…

Quick – what’s the top brand in the world? Coca-Cola? Nope. IBM? Nope. One of GE’s stable of brands? Wrong again.
All these players are near the top. But the most powerful brand in the world today is, according to the gold standard of brand valuation, Millward Brown’s Brandz report, Google.

Now, that might seem superficially logical. But from a strategic point of view, it’s nothing short of astonishing. Why? Because every other player in the top ten has spent decades – if not literally centuries, as for P&G and Coke – investing billions in advertising to build a brand.

But where these players invest on the order of 5-10% of revenues on advertising, Google’s advertising expenditure is almost exactly zero.

Read the rest, it’s really good (and there’s a bonus video).

I reckon that pretty much everything we need to know about social media marketing was written back in 1999 when the Cluetrain Manifesto was published on the thesis that “markets are conversations”…

And in his post Umair Hague is reflecting something similar, that the value of traditional brand equity is fast eroding as the cost of interaction amongst consumers drops and the value of that interaction grows…in other words ‘consumers’ (aka people) would much rather talk to other consumers than consume mass media from corporations…and they can do this much more efficiently than the corporations can carpet bomb them with media.

So at the very least we all better be listening to those conversations, if not actively being part of the conversation…which if you’re reading this probably comes second nature because you are already participating, or atleast you’re about to…go on leave a comment and tell me what you think :)

UPDATE: I posted this late last night and ran out of steam a bit, but went to sleeping thinking about it and there’s definitely more to say, particularly about the challenges that traditional businesses have engaging in the conversation…I mean it isn’t like the individuals within large traditional organizations are not participating (lots are), but often those organizations do seem to have to have brand and organizational blockers which prevent effective particpation, e.g. “blog writing isn’t on anyones job description!”.

Plus it isn’t always obvious how an organization should engage in the conversation. For all the talk of social media marketing these days I really don’t think that a MySpace profile or a Facebook group is the right answer for everyone…a blog on the other hand is a great starting point and I rarely find anyone with a good reason why they shouldn’t blog.

Intent Driven Marketing

Google Search MarketingThere’s a reason Google’s stock price has reached such lofty heights. It’s because they know what every business wishes they could…they know what people want.

And I’m not being glib here, they really do know what people want, and not just in the “we’ve done some market research” way. What else is a search query but a signal of a searchers need, or put another way a signal of intent. Google has become so valuable because they’ve figured out how to build an advertising market around that signal of intent. Everytime someone, anyone, does a search Google is auctioning of that signal of intent to the highest bidder. Of course it is a little more subtle than that (more on that soon), but Google is basically selling each search as a unique opportunity to market to someone who has flagged a specific intent based on a keyword query.

As a marketer that’s an exciting prospect, so the amazing thing from my perspective is why New Zealand businesses have collectively been quite slow to adopt paid search marketing. Some industries have jumped in both feet (travel for example), but most are missing a big opportunity to drive highly qualified traffic to their web site. At no other moment in time do consumers flag a more specific intent than when they do a keyword search, so if you can interpret that intent, and then deliver on it, then the rewards are there for the taking. That’s why I like to think of paid search marketing (aka PPC or Adwords advertising) as ‘intent driven marketing’.

In future posts about paid search, the team will be exploring  some of the subtleties of managing an effective campaign so please make sure you subcribe to The OnlineMarketer RSS feed.